NHA engagement initiatives and opportunities

NHA engagement initiatives and opportunities

We want you to be involved and support your profession. Our boards, committees, and engagement activities allow leaders and stakeholders across the healthcare industry to shape the future of healthcare.

Want to engage? Here’s how.

Innovation Board
Innovation Boards

Hand-selected groups of volunteers who bring unique knowledge and expertise in the professions we serve in order to provide key insights and recommendations to the organization. The following is a list of NHA’s Innovation Boards:

  • Healthcare Employer
  • Pharmacy Technician
  • CTE
  • Healthcare Educator
Engagement Committee
Engagement Committees

Committees of subject matter experts that help ideate and inform NHA of critical product features, user experience, content and product development.

Certification Boards
Certification Boards

Two certification boards that operate independently of NHA and provide oversight for all certification and recertification decisions, including policies, governance, eligibility standards and the development, administration and scoring of assessment instruments. The certification boards are responsible for the following:

  • Adopting certification program policies and procedures
  • Adopting its own rules of procedure
  • Approving the certification exam content outline (also known as blueprint)
  • Approving appointments to the Exam Review committee and acting on its recommendations
  • Appointing a Disciplinary and Appeals Committee
  • Electing successors to the Board
  • Appointing ad hoc committees as necessary

The certification boards have each developed a Code of Ethics found below, immediately following the listing of members of the respective board.

If you have an interest in serving on one of the boards, committes, or becoming an NHA SME, please fill out our survey below.

If you have additional questions we invite you to reach out to either Jessica Langley-Loep, Executive Director of Education & Advocacy or Douglas Viehland, Executive Director of Certifications

Want to participate in one of NHA’s engagement boards or SME committees?

Please complete the short survey that will capture your interest and professional details. Once you complete the survey, a member of our team will reach out to provide additional information about your request.

Start Survey

NHA Engagement Board and Committee Members

NHA Certification Governing Board

The NHA Certification Governing Board oversees seven of the eight certifications offered by NHA. A separate board oversees the ExCPT exam and CPhT certification program. The Board typically includes one representative of each of the seven certifications. One additional member serves as a public member to represent the consumers of these services. Members serve three-year terms and may serve consecutive terms. The end of their current term is noted below.

Tracey Pinkney, CCMA, CPT, CPCT/A, CET, (Chair – 2024)

Assistant Center Manager, CSL Plasma, New Jersey
Adjunct Professor, Eastern University, Philadelphia

April Austin, NRCMA, CBCS (Member – 2026)

Director of Education, Unitech Training Academy
Lafayette, Louisiana

Marilyn Bier, ACC (Public Member – 2025)

President and Owner, Bluewater Consulting and Coaching, LLC
Englewood, Florida

Daniel L. Gottschall Jr, CCA, CBCS, CMAA (Member – 2024)

Medical Office Assistant/Administrator, UNC Physicians Network
Raleigh, North Carolina

Crystal Wolf, CCMA (Member – 2024)

Allied Health Educator, OhioHealth-BAC
Galloway, Ohio

Tracy A. Huneke CP, NPA, CHI (Member – 2024)

Griffin Hospital School of Allied Health Careers, Director, Griffin Health Services
Derby, Connecticut

Nikki Patterson, CMA (Member – 2025)

OPG EMR Educator Manager, OhioHealth
Columbus, Ohio

Christopher Touzeau, MS, FNP-C, CET (Member – 2026)

Director Readmission Reduction and Quality Programs, READY RESPONDERS
Frederick, Maryland

NHA Code of Ethics

As a certified professional through the NHA, I have a duty to:

  • To use my best efforts for the betterment of society, the profession, and the members of the profession.
  • Uphold the standards of professionalism and be honest in all professional interactions.
  • Continue to learn, apply, and advance scientific and practical knowledge and skills, stay up to date on the latest research and its practical application.
  • Participate in activities contributing to the improvement of personal health, our society, and the betterment of the allied health industry.
  • Continuously act in the best interests of the general public.
  • Protect and respect the dignity and privacy of all patients.

ExCPT Certification Governing Board

The ExCPT Certification Governing Board oversees the ExCPT exam and the CPhT certification program. Members include certified pharmacy technicians currently employed and practicing in the field and other stakeholder members such as pharmacists, educators and employers. One additional member serves as a public member to represent the consumers of these services. Members serve three-year terms and may serve consecutive terms. The end of their current term is noted below.

Richard (Rick) Capraro Jr. CPhT (2025 – Technician) Chair-Technician Member

Clinical Pharmacy Specialist, Department of Surgery, Division of Urology, Brigham & Women's Hospital
Boston, Massachusetts

Aimee Capps, CPhT (2026 – Technician) Technician Member

Oncology Technician, St Luke’s Cancer Institute
Boise, Idaho

Leslie  Hodge,  PharmD,  R.Ph. (2025 — Pharmacist) Stakeholder Member

Owner and Founder, Scripts and Beyond, LLC
Indianapolis, IN

Leigh Anne Taylor Knight, Ed.D. (2024) Public Member

Chief Operating Officer, The DeBruce Foundation
Kansas City, Missouri

Tonya Shackelford, R.Ph. (2025 — Pharmacist) Stakeholder Member

Senior Manager, Product and Solutions Marketing, Cardinal Health
Dublin, Ohio

Pharmacy Technician Code of Ethics*

Pharmacy Technicians are healthcare professionals who assist pharmacists in providing the best possible care for patients. The principles of this code, which apply to pharmacy technicians working in any and all settings, are based on the application and support of the moral obligations that guide the pharmacy profession in relationships with patients, healthcare professionals and society.

The following principles apply to all ExCPT Certified Pharmacy Technicians:

  • A pharmacy technician’s first consideration is to ensure the health and safety of the patient, and to use knowledge and skills to the best of his/her ability in serving patients.
  • A pharmacy technician supports and promotes honesty and integrity in the profession, which includes a duty to observe the law, maintain the highest moral and ethical conduct at all times and uphold the ethical principles of the profession.
  • A pharmacy technician assists and supports the pharmacists in the safe and efficacious and cost effective distribution of health services and healthcare resources.
  • A pharmacy technician respects and values the abilities of pharmacists, colleagues and other healthcare professionals.
  • A pharmacy technician maintains competency in his/her practice and continually enhances his/ her professional knowledge and expertise.
  • A pharmacy technician respects and supports the patient’s individuality, dignity, and confidentiality.
  • A pharmacy technician respects the confidentiality of a patient’s records and discloses pertinent information only with proper authorization.
  • A pharmacy technician never assists in dispensing, promoting or distribution of medication or medical devices that are not of good quality or do not meet the standards required by law.
  • A pharmacy technician does not engage in any activity that will discredit the profession, and will expose, without fear or favor, illegal or unethical conduct of the profession.
  • A pharmacy technician associates with and engages in the support of organizations, which promote the profession of pharmacy through the utilization and enhancement of pharmacy technicians.

*Adapted from The American Association of Pharmacy Technicians Code of Ethics, published Am. J. Health-Syst Pharm. 2003.

Advisory-board-icons_innovationNHA Innovation Boards

NHA’s Innovation Boards are hand-selected groups of volunteers who bring unique knowledge and expertise in the professions we serve in order to provide key insights and recommendations to the organization.

Advisory-board-icons_Employers NHA Healthcare Employer Innovation Board

Patti Taylor

Director, Student Health Careers, Banner Health

Val Richardson

WFD Director, Prisma Health

Mari Knettle

Dir Center for Health Sciences Ed, Cleveland Clinic

Nikki Nissen

Senior Director, CNO, Novant Health

Shannon Joseph, MBA, CWDP


John “JC” Bone Cordova, RN, PHN, BSN

Director of Workforce Development & Clinical Partnerships, Futuro Health

Brandi Burgin

Organizational Development for IU Health's Learning Institute, IU Health

Alissa Smith

Manager of Clinical Support, Dignity Health Medical Foundation

Antrea Dowd

Division Leadership Development Training Specialist, HCA


Assistant Vice President | Clinical Excellence, Advent Health Medical Group

Advisory-board-icons_Educators NHA Healthcare Educator Innovation Board

Danielle Scheetz

MA Program Director, Purdue Global University

Jaime Nguyen, MD, MPH, MS

Director of AH Programs, Penn Foster

Allan Brussolo

VP of Education, Southern Careers Institute

Joel Nelson

Chief Academic Officer, Prospect Education/Charter College

Daniel Sharpe

Dean of Academic Affairs, Carrington College

Shelly Davis

Assistant Director, Professional & Continuing Education, Valencia College

Angelina Rose

Instructional CE Coordinator-Health Occupations, School of Health Sciences, Dallas College

Wendy Williams-Gilbert


Advisory-board-icons_Retail NHA Pharmacy Technician Innovation Board

Zoe Oloni

Chief of Staff, Genoa Healthcare

Sametra Delaney

RCO-Pharmacy Technician Department Chair, Remington College

Jane Burton

Pharmacy Technician Program Director, Mississippi Delta

Staci Rush

Pharmacy Technician (Pharmacy Lead Team), Hometown Pharmacy Wisconsin

Jenny Pena

Associate Director, Oral Oncology Pharmacy Patient Advocacy, Banner MS Anderson Cancer Center

Adam Salus, CPhT.

Pharmacy Operations Manager, VMC Pharmacy Program & Buying Group

Emily Willis

Certified Technician Program Manager II, Amazon - PillPak

Sarahbeth Rudis

Manager, Retail Pharmacy Operations - Compliance, CVS Health

Advisory-board-icons_CTE CTE Innovation Board

Stacy Foster, Ed.D

Career Technical Education Coordinator, Metropolitan Nashville Schools, TN

Craig Grazioli, BBA, M.Ed.

District Health Science Education Programs Coordinator, Pearland Independent School District, TX

Jeanne Meredith, B.S.H.O.Ed; M.S.

Academies of Louisville Coach, Jefferson County Public Schools, KY

Beth Fancis, MS RN

Health Care Program Manager, Pima JTED

Anna Snipes, RN

Health Science Instructor, Lancaster County School District Career Center

Charnele Smith

CCTE Advisorr, Shelby County Schools

Alexandra Sabin, Med, BS

CTE Curriculum Specialist, Denver Public Schools

Dr. Shallu Makan

Program Specialist for the College and Career Readiness Program, William S. Hart Union High School District

Karene Duffy

Director/Principal, NEWTech

Cindy Robinson

Health Science Coordinator, Mineola ISD

Carolyn Wade

Career Coach – College and Career Readiness, Huntsville City Schools, AL