MA SkillsBuilder™: Administrative

MA SkillsBuilder™: Administrative

Helps learners master the top 25 administrative skills needed to be practice-ready from day one.

Where To Use It


Who Can Use It

Designed for learners or professionals pursuing certification or employers interested in upskilling their staff in the following professions:

  • Medical assistant
  • Medical administrative assistant
Where To Use It


Where To Use It

For classrooms, lab, externship or workplace settings.

Where To Use It


How To Access

Easily accessible online. Developed for use in virtual, live or hybrid environments.

Improve Learner Engagement

Our solutions offer an interactive learning experience focused on the knowledge and skills needed for job-readiness.

  • Right-sized quality content
  • Real-life EHR scenarios, Patient Experience Coach and Skills Demonstration videos
  • Variety of interactive practice activities to support skills and knowledge comprehension



See the Difference

Streamlined Integration

Our experienced team make NHA deployment and program delivery a breeze



Learn More

Competency Validation

Apply and assess learner progress—building their confidence to succeed on the job from day one.

  • End-of-module quizzes
  • Skills checklists
  • Learner usage, performance and seat-time analytics



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The Learning Path 

Within each module, learners progress down a consistent learning path featuring a variety of instructional tools, not just to comprehend important skills, but to master their real-world application.

Schedule a Demo thelearningpathmasba *For foundational content in MA SkillsBuilder™: Administrative Plus

What's Included

Through video and interactive experiences, learners develop the ability to think critically, make real decisions, and excel in a demanding profession.

NHA MA SkillsBuilder: Administrative Icon

MA SkillsBuilder™: Administrative

Learn, practice and assess the top 25 front-office skills needed to handle administrative duties

  • Module 1: Telecommunications
  • Module 2: Patient Registration
  • Module 3: Scheduling
  • Module 4: Beginning the Visit
  • Module 5: Coding the Visit
  • Module 6: Billing the Visit
  • Module 7: Ending the Visit

Get Started
NHA MA Skillsbuilder: Administrative Plus

MA SkillsBuilder™: Administrative Plus

A comprehensive solution to help master the top 25 front-office skills and foundational content to support the knowledge required for medical assistants and medical administrative assistants

  • Module 1: Position of the MA in Health Care
  • Module 2: Legal Fundamentals and Medical Ethics
  • Module 3: Administrative Medical Assisting Knowledge
  • Module 4: Communication
  • Module 5: Telecommunication
  • Module 6: Overview of Administrative Responsibilities
  • Module 7: Patient Registration
  • Module 8: Scheduling
  • Module 9: Beginning the Visit
  • Module 10: Ending the Visit
  • Module 11: Highlights of Financial Tasks
  • Module 12: Coding the Visit
  • Module 13: Billing the Visit
  • Module 14: Administrative Office Functions

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Your LMS + Our Learning Materials in One, Seamless Integration


If you're an educator or manager, you know preparing your learners for success means more than just arming them with great content and learning tools. It also requires convenient access to great content and learning tools, and we've got you covered there too!

We provide access to all NHA materials directly from your institution’s learning management system (LMS) using a Learning Tool Interoperability (LTI)-Based Cartridge. The LTI functionality allows your institution to securely launch content and activities directly from your LMS for convenient access to all your materials, all in one place.

This means less time on administrative tasks, fewer manual errors, and more focus on your learners' success.


  • Compatible with most major LMS platforms
  • Easy access for learners through single sign-on (SSO)
  • Automatic syncing of scores with LMS grade book


Fill out the form below to preview the MA SkillsBuilder™: Administrative or MA SkillsBuilder™: Administrative Plus learning experience.