Exceptional People and Programs, Remarkable Results
Exceptional is the standard at SSM Health Care. Exceptional is in the mission, and it drives decisions and actions for the entire enterprise.
SSM’s commitment to “exceptional” has delivered impressive dividends: The health system was awarded the country’s most prestigious honor for quality in American business – the Malcolm Baldridge National Award for Quality – and it continues to be recognized as one of the best places to work in the St. Louis area.
One of the ways that SSM defines and measures “exceptional” is by the commitment of its physicians and employees. When it comes to training and educating the best medical assistants for its physicians' practices, clinics and hospitals, SSM relies on the Workforce Solutions Group at St. Louis Community College (STLCC). Competencies are validated with the Certified Clinical Medical Assistant (CCMA) credential from the National Healthcareer Association.
Dr. Roderick Nunn served as Vice Chancellor for Economic Development and Workforce Solutions at STLCC. He is now interim President at the college’s Forest Park campus. His team worked directly with SSM to design a medical assistant training program that is condensed and tailored to SSM’s skill and competency requirements.
“SSM has high employment standards and is very specific about the kinds of individuals it’s looking for,” said Nunn. “To meet these standards, we built a custom medical assistant curriculum for them, and then topped it off with the CCMA credential from NHA. It’s the seal of approval.”